SHIPPING & DELIVERY

SHIPPING CHARGES & DELIVERY

Shipping fees depend on the delivery country you select at checkout.

Orders are typically delivered within 10–15 business days from the date of dispatch. Delivery times may vary depending on your location, local postal services, and customs processes. Customers in remote areas may experience slightly longer wait times.

DUTIES & TAXES

Duties and taxes may vary depending on your delivery country and are typically payable by the customer upon delivery. These charges are set by local authorities and are outside of our control.

ORDER TRACKING

After placing an order, you will receive a confirmation email. Once your order has been shipped, you will receive a dispatch email containing the details needed to track your shipment.

RECEIVING YOUR ORDER

To help us ensure your order arrives safely, please make sure you are available to sign for your order upon receipt.

Alternatively, if you choose to waive the signature requirement, the shipping carrier may leave your purchase outside the delivery address. Please note that if you choose to waive this requirement, BERNETTER and the shipping carrier cannot be held responsible for any loss or damage that may occur once your order has been delivered.